Privacy Policy

At Whole Nights, your privacy is very important to us. We are committed to respecting and protecting the personal information you share with us and ensuring transparency about how your data is collected, used, and safeguarded. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit or use our website, products, and services. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information You Provide

When you engage with Whole Nights, you may voluntarily provide us with personal details, including but not limited to:

  • Full name, email address, and phone number.
  • Billing and shipping addresses.
  • Payment details (securely processed through trusted third-party providers — we do not store your full credit card or payment information).
  • Account information if you choose to register with us (such as username and password).
  • Any information you provide when contacting customer support, completing surveys, or participating in promotions.

1.2 Information Collected Automatically

When you use our website, we automatically collect certain information to help us improve performance and usability:

  • Your IP address, browser type, operating system, and device information.
  • The pages you visit, the time spent on the site, and the referral sources (how you arrived at our website).
  • Log data and technical information to diagnose issues and improve functionality.

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Enhance website performance and functionality.
  • Personalize your browsing experience.
  • Analyze traffic and measure the effectiveness of our marketing campaigns.
  • Remember your preferences for future visits.

You may manage or disable cookies through your browser settings, although this may affect the functionality of certain parts of our site.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process, fulfill, and deliver your purchases.
  • Customer Service: To communicate with you, respond to inquiries, and resolve any issues.
  • Improvement of Services: To understand customer behavior and improve our website, products, and overall shopping experience.
  • Marketing & Communication: To send promotional emails, special offers, newsletters, and updates (only if you have opted in).
  • Fraud Prevention & Security: To verify identity, prevent fraudulent transactions, and maintain the security of our services.
  • Legal Compliance: To comply with applicable laws, regulations, and lawful requests by authorities.

3. Data Sharing and Disclosure

We value your trust and handle your data responsibly.

  • We do not sell or rent your personal information to third parties.
  • We may share your information only with trusted service providers, such as:
  • Shipping and delivery carriers.
  • Payment processors.
  • IT support and website hosting providers.
  • We may disclose your personal information if required to do so by law, legal process, or governmental authorities.
  • In the event of a business transfer (such as a merger, acquisition, or sale of assets), your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Security

We take the security of your information seriously and implement industry-standard safeguards, including:

  • Encryption and secure sockets layer (SSL) technology.
  • Restricted access to personal data.
  • Regular monitoring of our systems to identify vulnerabilities.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use strong measures, we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal data, subject to local laws:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct inaccurate or incomplete information.
  • Deletion: Request deletion of your data where applicable.
  • Restriction: Request limitation of processing in certain circumstances.
  • Marketing Opt-Out: You may opt out of receiving promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us, and we will promptly delete it.

8. International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred, stored, and processed in the United States or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.

9. Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📧 Email: theonebox1@gmail.com
📍 Company Name: Whole Nights